Frequently asked questions Section for common issues
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How to change domain or username on hosting package? How can I check how much bandwidth or disk space I am using? How do I transfer a website from my current provider to your hosting? I am a computer newbie. Will I still manage to setup my website here? Are there any long time contracts? Is it possible to host international domain names such as .co.uk, .de, etc. Is it possible to point my existing domain to your name-servers? Is it possible to edit the MX, CNAME, A records of my domain ? What are your nameservers? Will my domain be registered in my own name? I cannot login to FTP. What should I do? How do I upload my website? What FTP software should I use? I don't know what FTP is. Do you offer an on-line File Manager? What are my FTP Details? Where do I find them? Do you have any file size or file type limits? Do you accept international customers? SSL certificates: do you support SSL? Can I host mp3 files or movies here? What is your average support response time? What is your MySQL hostname? I get 'access denied' errors when trying to connect to MySQL Do you support remote MySQL connections? Do you support Zend or Ioncube Can you increase PHP and MySQL resource limits, enable some functions? Can I have custom error pages? How do I install Guestbooks, Forums, Blogs? How to CHMOD (change permissions) of some file? My website shows "Internal Server Error" I cannot access or open my website but others can open it